ALED JONES - YOU RAISE ME UP: THE BEST OF NEW CD

We prefer payments made through PayPal. Paying using PayPal will mean you get your item faster as this is one of the most efficient and safest methods of sending payment. PayPal also has the functionality to process your payment using Mastercard or Visa. The quicker your payment clears, the faster you get your item!

We believe PayPal is the fastest and safest way of making payments on the internet. Not only is your payment instant (when you use PayPal funds or your credit card), but your personal financial details (credit card details) stay confidential & are never seen by the seller.

How does PayPal protect me?

All eBay transactions paid via PayPal are covered by PayPal Buyer and Seller Protection Programs. For more information please refer directly to the following information pages:

PayPal Buyer Protection Program

PayPal Seller Protection Program

PayPal Protection & Security

We now also accept Bank Transfer. If using this payment method, you MUST use your exact eBay username as the reference. We cannot be held responsible for delays if you do not use this reference. Please note that the estimated delivery time is after payment has cleared with us.

So that we can offer you fantastic discounts and a huge range, we quote a delivery time frame for Australian sales of 4 - 8 BUSINESS DAYS after your payment has cleared. This includes our handling time and Australia Post shipping time. We do not estimate a delivery time for international sales, which are sent by regular AirMail.

The options for local postage methods are:

Youll receive an email once your order has shipped from our Adelaide warehouse. To avoid unnecessary delays, make sure your shipping address details are correct when you check out!

Please note for international sales outside of Australia that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyers responsibility. Please check with your countrys customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.

In line with our ongoing commitment to maintaining the highest standards, we only deal with suppliers that supply reliable and trusted products. However if your item is faulty please note that we offer a 7 Day return policy and will kindly accept items that are returned to us within this time. Whilst we do not offer a refund unless the item is significantly not as described, we will happily exchange your item for the same product. To take advantage of our return policy, please message us via the eBay message center within 7 days of receiving your order.

Please note if buying a DVD or Blu-ray we strongly suggest all customers check the region code of their item to ensure that it will play in their country, as we are unfortunately unable to offer a refund where the listing is correct.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

How long do I have to pay for my order?

Please note that if we have not heard from you and have not received your payment within 7 days, an automated Unpaid Item Dispute will be opened which may result in you receiving an Unpaid Item Strike from eBay. Read more about how eBay treats unpaid items HERE.

Multiple Purchases for Combined Shipping Discount

Feedback

We greatly appreciate your business and feel that feedback is important as it indicates to customers who they can trust for superior service. As part of our ongoing commitment to the highest standards in customer service and satisfaction, we kindly ask that you contact us so that we can do our best to resolve issues prior to submitting your feedback. We do not rest until we earn 5-STAR ratings from you in all aspects and we automatically leave you positive feedback within 24 hours after we receive feedback from you. We want you to be 100% happy with your order. If you are not satisfied and cannot leave all 5 star ratings, please let us know before leaving feedback. We will do whatever it takes to earn your satisfaction!

With over 40 years history, we offer great prices on an extensive range of CDs, DVDs, Blu-Ray, T-shirts & Vinyl records from all over the world. New titles are added constantly and all our products are shipped with great speed and care.Check our site regularly for fantastic bargains!

Why buy from us?

Who are we?

We are an independent music store that caters to a diverse range of customers who love music and entertainment just like we do!

If you have any questions about our products or our eBay store, please message us through eBays messaging system. One of our dedicated team will personally respond to you as soon as possible.

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